Live Chat (UNDER CONSTRUCTION)

[Admin2]

You should have a live Support Button in the top left hand corner. If not please pm Admin.

If it shows Online then when you click it our Support Team will be notified that you require assistance by a message flashing up on their computer.

The length of time it takes for your call for assistance to be answered is logged, along with which Support Team members are not engaged in a conversation with a customer. So you should not be kept waiting.

On the off chance that all the Support Team members are engaged you will be informed of this and given the choice of either, waiting for some one to come free, or to go through to the support ticket system.

If the live Support Button shows Offline then when you click it you will be taken straight to the support ticket system.

Support tickets are checked a minimum of three times a day, as well as all unanswered messages flashing in a box on all Support Team members computers.

We can call you.
While you are on this web site the support team are able to make an icon appear in the center of the page asking you to contact the Support Team, you can click this icon to accept the call or decline it or just plain ignor it if you so like.

No information is sent to us from your computer as this is all done on this web site. The only information we have is that your computer has asked for a copy or update of one of the web pages for this site.